Handling Telephone Communication During Interview Season

November 7, 2017

Now that you have applied for positions or graduate schools, the next step is that you will be contacted to set up interviews.  While many recruiters and faculty utilize email as the primary form of communication, there is still a great possibility that you will be contacted by telephone.  It important that you handle all communication in a professional manner to make the best impression possible. Here are some suggestions to help you!

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Prepare your environment and support people for the calls in advance.

  • Record a professional greeting for your cell and land line so if you are away from the phone, your callers are greeted properly.

Suggested Script: “Hello you have reached the cell phone of {your name}.  I am unable to take your call right now.  Please feel free to leave a message with your phone number.  I will return your call as soon as I am able.”

  • Let the phone go to the answering message If you are in a lab meeting, sick, asleep, taking care of children, driving, or in a busy noisy place, Call back soon afterwards.
  • Put the organization and into your phone contacts- then if someone calls, it will show up.
  • Ask your roommates and family members to answer the phone politely and to take messages if they answer your phone. Give them a script if you need to.

Suggested Script:  Hello?  (Your first and last name) is not here right now. May I take a message? Thank you for calling.”

Train yourself to answer all calls with a greeting and your name.  Avoid answering with colloquial phrases or sounds such as “Hey” “Yeah,” or saying, “uh huh,” “right,” no problem” during the interview.

Suggested Script “Hello…this is Bill.”

If you are in a noisy place when the phone rings

  • Let the call go to your pre-recorded message. Listen to the message, then return the call shortly afterward when you are in a quiet place.
  • If you answer, and it becomes noisy call them back.
  • Do not put the caller on hold.

Suggested script: “I am sorry, but some unexpected noise just started, may I return your call shortly.  Thank you”

Address the caller with their appropriate title and use last name.

  • Use Dr., Mr., or Ms., and the caller’s last name (e.g. Dr. Smith)

Be enthusiastic throughout the entire call.

  • Try Smiling when you answer and talk on the phone
  • Sound enthusiastic. Don’t’ let any feelings of depression, irritation, anger, or fatigue creep into your voice.

Suggested Script: “I am happy to hear from you XYZ” or “I look forward to communicating with you further about the position.”

End the call professionally and enthusiastically. 

Suggested script: “Thank you for calling” or “I am happy that you called.  I will follow- up with you with the items that you have requested. It was nice to speak with you.”

We invite you to review or various blogs about  interviewing for a variety of positions. Please visit our website to make an appointment with a career counselor, register for workshops, or watch videos to help you prepare.

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NIH Alumni: Where are they now? Communications Manager

August 12, 2013

Name: Benjamin Porter, PhD

Job Title & Company: Communications Manager, Office of Communications; The University of Texas at Dallas

Location: Dallas, Texas

How long you’ve been in your current job: 3 months

Postdoc Advisor, IC and subject: Alan Koretsky, NINDS, Behavioral fMRI

What do you do as a Communications Manager?
Basically, my job is public relations — I handle both internal and external public relations matters for the School of Behavioral and Brain Sciences at UT Dallas. When researchers do interesting work or if they just received a grant or published a paper, I will write up a story for the University website. If we think it could be a bigger news story, then we try pitching it to a newspaper or TV station. Similarly, if there is a current events topic going on at a time when it makes sense for an expert to comment, then we will also pitch our faculty as experts. A recent example is the explosion at the chemical plant in West, Texas. We were able to pitch a chemist who could explain the basic science behind that event.

What are the most important skills that you utilize in your current position?
A lot of it is listening and being able to interpret what is being said. One of the reasons I was hired is because I have a PhD, and I am able to understand the science behind what the faculty are doing. I can then take that and translate it into layman’s terms. I can also understand the faculty’s concerns in talking to the media and the fear that they might be misrepresented.  On the other side, I understand what the media needs and what they need the faculty to say, and I can interact between the two parties well.

I write press releases and internal newsletters, so being able to write and edit goes a long way.  I am currently learning AP style and how to write for the news, but these are things you can pick up as long as you have the basic skill. Writing for the NIH Catalyst or the Record are great ways to practice writing for the public.

What has been the hardest aspect about transitioning into this career?
For me, I like to be absolutely certain about what I’m doing and know that I am doing it well, so not necessarily knowing every aspect of the job and having to keep asking people if this is correct has been an adjustment. But I think that comes with transitioning careers.

What is your favorite aspect of your current job?
I love getting to hear about everybody’s research and getting to meet with the faculty. There are about 80 faculty members that I work with and getting to meet all of them and hearing what they are doing is great. Then I get to brag about them, which is also fun.

What was your job search like?
My job search was weird. I started off looking for a job in DC because I was planning on going into science policy. I spent the last year of my postdoc getting prepared to find a job in science policy – making all of the connections and laying the groundwork. Then, the sequestration came around and my wife’s job at the Department of Defense became less stable. It was no longer feasible to live in DC and provide the life for our kids that we wanted, so we decided to move to Dallas because of our family connections here. I shifted my career path somewhat, but the part of science policy that I really liked the most was promoting science, which I still get to do.

My job search was remote at the time, so I used my network as much as possible. I also did a lot of cold calls and cold emails to find job leads in the area.   It turned out that a friend worked at UT Dallas and promoted the school as a great place to work. Then I just applied to an online job posting and worked my way in from there.

What was the response to your cold calls and emails?
A lot of the time, I would be told that the company wasn’t hiring, but they almost always gave me somebody else to call or another direction to go. One contact always led to two or three others.  I did probably 15 cold calls and only three or four didn’t get back to me. Just be sure to be upfront that you are looking for job leads in a cold call and not necessarily inquiring for a specific position. Limiting yourself to an inquiry into if the company is hiring will result in a simple yes or no answer. Leave it more open-ended than that.

How did you find people to call?
I did a lot of informational interviews when I was in DC. I did something like 50 informational interviews. From those interviews, I was able to ask people for connections. Also, my mentor at NIH encouraged me to get involved in extracurricular activities. I joined AAAS (The American Association for the Advancement of Science) and I started the Washington, DC, Metro Area Chapter of the Society for Neuroscience, which is still running strong. These involvements helped me to meet people and develop soft skills; plus, I was very lucky to have my mentor — my success seemed like his priority. Dr. Koretsky was one of my biggest assets.

What are the most important soft skills needed for your position?
The ability to get along well with people, especially with multiple bosses and multiple demands. You have to be able to work with others and compromise with them. I did a wonderful detail with the Office of Extramural Research, which allowed me to report to both my mentor and my detail manager. Balancing the needs of two very different jobs was a great preparation.

Open and straightforward communication is hugely important in my position, as is being able to jump right in. If you are switching careers, you don’t necessarily have to be comfortable, but try to be comfortable with your discomfort.

In hindsight, is there anything that you would have done differently with your job search?
I might have started earlier and looked a little more aggressively. And by that I mean meeting people. The connections that I made in DC were fairly limited to NIH. Towards the end, I was starting to branch out to some of the nonprofits in the DC area, and I wish I had started doing that earlier. I would recommend establishing your network fairly early and making it a broad net.

Any last bits of advice?
Don’t do it alone! NIH is a fantastic resource. OITE is a fantastic resource.  The people there are really great about helping out. Get to know the folks there well and early.  Plus, with all of the informational interviews that I did at NIH, I can say that almost everybody is willing to help you.

From the over 50 informational interviews, I only had about five that never got back to me.  Of those 50, I probably only cold called five to ten people.  All of the other connections were sparked from those first few calls, so always be sure to ask the person for another connection recommendation. The informational interviews also helped make me more comfortable when the time came for an actual job interview.  NIH is a great place for career development, so use it as much as you can.


219-to-212: Communication Breakdown vs. Communication Success

March 22, 2010

Yesterday’s historic vote on overhauling the health care system in the U.S. could not have been much closer. The final vote in the House of Representatives on Sunday was 219-to-212, with Republicans voting unanimously against the bill.

The tensions rife throughout this debate are illuminated by the language used to describe it:

– “an epic political battle” (NY Times, March 22, 2010)

– “a tortuous campaign” (LA Times, March 22, 2010)

– “a critical logjam” (Chicago Tribune, March 21, 2010)

Consider for a moment disagreements you’ve had with peers or supervisors, students or faculty, friends or family. While your disagreements may not have been on the same scale as the national health care debate, you may have felt misunderstood–or may have experienced a complete lack of understanding of a particular viewpoint with which you disagreed.

When you find yourself worrying about a disagreement, remember that the NIH Office of the Ombudsman provides a free, confidential resource to assist NIH trainees and employees in addressing concerns and resolving conflicts. The Office is often called upon to provide guidance in difficult, longstanding conflicts; they are also a great place to go to talk things out at the first sign of a complicated situation. The Ombudsman’s Office is happy to speak to NIH employees who work on every campus—phone appointments are possible. To learn more, visit http://ombudsman.nih.gov/ or call (301) 594-7231.

Another helpful resource that can help you gain insight into yourself and others is the Myers-Briggs Type Indicator (MBTI®). By helping you understand they way you and others process information and interact with the world, this assessment can help you  express your own views in ways that can really be heard. In the MBTI, there are no “right” or “wrong” answers. This assessment simply represents a way to understand our personalities more fully. Understanding difference can then lead to more effective communication with those around you.

This valuable resource is offered free of charge through the OITE for all trainees. MBTI seminars are offered regularly throughout the year. Watch your inbox for an invitation to the next one (Bethesda) which will be on April 15th from 9:00am-12:00pm.


The Biggest Mistake on PhD’s LinkedIn Profiles

April 22, 2019

14Many PhD students and postdocs wonder if they really need a LinkedIn profile. Very often they are told by their advisors that using LinkedIn is a waste of their time. Perhaps it might not be the best go to website for academic job searches; however, if you are exploring any non-academic options, then you need to start using LinkedIn.

To ignore this huge platform would be a mistake and especially disadvantageous for an industry job search. Recruiters are actively sourcing job candidates via LinkedIn. With 590 million users worldwide, one of the keys to standing out is maintaining an active presence on the site. Another key to effectively marketing yourself on this site is to use keywords effectively.

With that in mind, the biggest mistake PhDs make on their LinkedIn profile is often one of the first things a viewer will see – your job title. If you are seeking non-academic positions, you should remove “PhD Candidate”, “Graduate Student”, or “Postdoctoral Fellow” from your LinkedIn headline.

When recruiters search, your headline and professional summary are the first things to appear and recruiters aren’t usually headhunting for a lab’s new postdoc. In fact, if you keep your actual title as your headline, you probably won’t even appear in the recruiter’s search because LinkedIn uses algorithms to help sort profiles based on relevant keywords and skill sets.

Instead of having your actual title listed, consider the jargon of the industry you are targeting. Don’t feel beholden to past academic titles. Add in keywords for the industry positions you are targeting. This could mean a running list of key skills and areas of interest. This will quickly signal to recruiters the types of positions you would be interested in and can help ensure that you will start showing up in their searches.

Examples include:

Research Scientist – Project Manager – Science Communications and Outreach – Event Planning

Or

Microbiologist – Health Policy – Global Health

In conclusion, LinkedIn weighs your headline and professional summary very heavily, so when creating your profile, be sure to pay extra attention to those sections.


From the Archive – NIH Alumni: Where are they now? Biomedical Engineer/Lead Medical Device Reviewer

March 25, 2019

Name: Joshua Chetta, PhD

Job Title & Organization: Biomedical Engineer/Lead Medical Device Reviewer, FDA

Location: White Oak, Silver Spring Md

How long you’ve been in your current job: 1.5 years

Postdoc Advisor, IC (when at NIH): Joseph Frank, Clinical Center

What do you do as an Engineer/Device Reviewer?
I’m in CDRH, the Center for Devices and Radiological Health. Most people know about the FDA in its capacity as a drug regulatory agency, but it also regulates medical devices. Things like implants, pace makers and all the hardware that you would see in a hospital room – all of the monitoring devices. So, the medical devices have their own regulatory pathways. My day to day job is to review applications from companies for clearance to market a device in the U.S. In some cases, those are straightforward applications, especially if there is already a similar device on the market. In other cases, it can be more complicated, especially if it is a new device or a new technology that we haven’t seen before.

How is the workflow structured?
I am in the Dental Device Branch which I wasn’t expecting to be as interesting as it is, but we get a lot of really fascinating stuff sent our way.

A submission will be assigned to an individual reviewer, who will act as the lead reviewer. Depending on the complexity of the device and the submission, the lead reviewer can either handle it on their own or call in others for consult. There are subject matter experts in the FDA whom we can ask for help. So, with respect to the review, there is the science side of it but there is also a project management side of it. I have my deadlines and I have to write my analysis and reports but I also have to get other people’s reports and compile everything to come up with a consensus.

What are the most important skills that you utilize in your current position?

Absolutely communication skills are vital, both oral and written. The ability to talk to people from different backgrounds and not only to make yourself understood but to understand where they are coming from as well. The ability to keep good records is extremely important since everything we do has legal ramifications. It is important to keep track of why decisions were made and the justification for those decisions. Emails, telephone/conference calls all need to be logged. This is essential because a lot of what we do can have an impact down the line. For example, if a device comes out and is questionable or it doesn’t do well, then it needs to be clear why a decision was made, so being meticulous with our written record is pretty important.

Of course the other thing is that you also have to have to look at data, analyze it and synthesize it. Often, you are working with short deadlines, and with test reports that may or may not include all of the information you’d like, or with studies that haven’t necessarily been designed well. A lot of the time, you are trying to do the best you can with what you have. It means relying on the scientific and regulatory knowledge of yourself and others to fill in the gaps. The process involves rigorous scientific analysis as well as trying to navigate through the regulatory framework, to come up with the best rationale to justify a decision. So there are a few constraints that make it interesting.

What is your favorite aspect of your current job?
There are a lot of really great things about it. First, the people that work here are great. The other reviewers come from different backgrounds. Since we review medical devices, we have everybody from engineers to clinicians, to physicists and chemists. There are all sorts of people here, so you walk down the hall and can ask a microbiologist what he thinks about sterilization. Then, down the hall on the other side is an electrical engineer who you can ask about circuits and software. That is a really, really great aspect of it – that everybody comes from a different background but we are all very much a team.

The other thing that I like is the actual science side of it – it is really interesting. There are a lot of ideas and new technology out there which people are trying to get through. It’s interesting to see how technology is progressing and how these things are moving along.

What has been the hardest aspect about transitioning into this career? What are some of the challenges you initially faced?
It might sound silly, but sitting at a desk is really difficult. I was not prepared for that. I’m evaluating the data in applications, so I am pretty much at a computer most of the day. I’ve found that being at a computer can be tiring. It is not the same as being in a lab where you are running around and doing different things all the time.

The other thing, which I probably should have expected, is coming in and not knowing much. It has been difficult, but thankfully the people that I work with are all amazing. There’s a lot of experience in my branch and everybody is incredibly generous with their time and answering questions. There’s a sense that they have all been here before and we are all in this together. I like that curiosity encouraged here. However, being the new guy and dealing with the steep learning curve has been humbling.

How did you come to choose this as your next step?
I knew after my postdoc that I didn’t necessarily want to go into academic science. I had kind of burned out on basic, or even translational research. I realized I wasn’t really cut out for it. I like this because it is very much on the application side of medical research and science. It is as close as you can get to helping change the way that medicine is practiced in the United States, by making sure that new technology gets out to market quickly, but that the data supporting it is strong. From my background as a biomedical engineer, this seemed like a really interesting way to bridge that gap between the social relevance of science and what we do in the lab. I thought that was going to be cool and it has been.

What was your job search like?
I knew people here, so that helped. My wife has actually worked at the FDA for a few years and the fact that she liked her job so much made this seem like an attractive possibility, because I wasn’t necessarily thinking regulatory science until I heard her and her friends from work talk about it. It was definitely helpful to know people.

Also, I used OITE. I used LinkedIn. Lori Conlan (Director of Postdoc Services at OITE) helped connect me to people and I actually ended up getting a few job offers at the same time. So, like people say – network, network, network. 

What was your interview like and how did you prepare for it?
I did many, many practice interviews at OITE, which were all really helpful. I met with OITE to learn about what types of questions to expect and how to prepare to answer them. I find interviewing to be very intimidating, because selling myself is not a skill that I have much experience with. So I have found that practice is really important, in order to figure out how to get my points across succinctly and clearly.

The interview itself focused on creative problem solving and how I would go about doing things given certain situations, or how I had solved problems in the past, so it was actually a fun interview. It didn’t seem to focus so much on skill sets as much as personality and problem solving approach. The focus here is on having a broad scientific knowledge and a willingness to learn. Meeting with everybody and the interview process definitely sold me on the job.

Advice for somebody hoping to go down a similar path?
It’s tough coming from academic research, because unless you’ve been involved in the regulatory side of product development, or maybe tech transfer, I don’t think most of us have had experience with regulatory science. I guess if you worked at a regulatory consultancy or law firm that deals with shepherding applications through the FDA and the regulatory process in general that could help; however, at the reviewer level, there is an understanding that most people come in without much of a background in the regulatory side of things. The important part is to demonstrate broad scientific literacy, competency, and a willingness to learn new things and put yourself in a position where you aren’t going to have all the answers.

With that being said, I should have done more research on the regulatory process prior to my interview. I talked with my wife a lot and she explained the broad process to me. But there are resources on the FDA’s website intended to describe the process to industry, and I would recommend that people interested in working here take some time to reveiw those. But still, until you do it, it will all be theoretical and the nuts and bolts of it are often more complicated than it sounds.

How long was your search and if you had to do it again, would you change anything about your job search? 

One of my problems was that I didn’t have a clear idea of what I wanted to do. Coming from an academic science/research background, the academic path seemed clearly marked out. Anything other than that was unknown. I took advantage of the courses and seminars which OITE offered because a lot of them focused on non-bench career options. Even after that though, I still didn’t necessarily know what I wanted to do, so it would have been nice to nail down a direction a little bit sooner.

I was seriously looking for a job for at least 9 months before I finally got any offers and I was looking in a less serious way for well over a year. It was a reasonably drawn out process, but if I had figured myself out more, it might have helped me identify my options sooner. At the same time, that exploration process was important as well.

Any last bits of advice?
You know, I was told this many times but it didn’t really hit home until after the fact. However, the thing that everybody says about networking and putting yourself out there and exploring different options is really important. I struggled for a while trying to find insight into what I was looking for and that only came after a long process, so try to embark upon that sooner rather than later. Finding a good job was (for me) about knowing myself and what I was looking for in order to find something fulfilling.


Interviews at Consulting Firms

March 18, 2019

Consulting as a general label can feel very vague, especially given that it is a huge and diverse industry. There are many different types of consulting firms and areas of practice within one firm. Some management consulting firms specialize in giving advice on business strategy and operations (downsizing, acquisitions, restructuring) while others are known for their expertise in specific industries like technology.

No matter the firm or the focus area though, consulting firms mainly run on their people and the intellectual capital they possess. Consultants are branded as smart problem-solvers who are expected to deliver results and firms look for candidates with these skills:

Top 5 Consulting Skills

  1. Analytical skills with a keen problem-solving ability
  2. Interpersonal skills and an ability to work well on a team
  3. Strong communication skills – both oral and written – especially presentation skills
  4. Creativity with a leaning toward an entrepreneurial spirit
  5. Ability to cope with pressure while maintaining flexibility

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How These Skills Are Tested in Interviews
Most consulting firms have a standardized and rigid interview process which consists of several stages for an applicant. Generally, you can anticipate an initial phone screen and multiple rounds of in-person interviews, where there will be two areas of focus: case interview and behavioral/fit interview.

Phone Interview – A preliminary phone screen is usually a half-hour conversation with either an HR representative or a consultant/partner. Expect a mix of standard interview and behavioral questions. Sample questions could include:

  • Tell me about yourself.
  • Walk me through your resume.
  • Why Firm X?
  • Why City Y?
  • Why consulting?

Behavioral/Personal Fit Interview – Don’t minimize the importance of your answers during this portion of the interview. You are often being evaluated for your fit with a particular team as well as the overall culture of the firm. Many firms report using the “airplane test”. This is when the manager will ask themselves, “In addition to having the qualifications and technical skills to do the job well, would I want to be stuck on an airplane or in an airport with this person?” Sample questions could include:

  • Tell me about a time when you exhibited leadership.
  • Give me an example of a time when you solved a problem creatively.
  • What is your greatest accomplishment to date?
  • What role do you normally assume within a group/team?
  • Tell me about a mistake that you made recently.
  • What is the last book you read for fun?

Case Interview – This is often an interviewee’s most dreaded part of a consulting interview, but it needn’t be if you remember that there is often no right or wrong answer. In a case interview, the interviewer will present you with an open-ended business problem or issue and ask you to discuss it or solve the problem.

There are two types of case interview methods:

  1. ‘Go With the Flow’ Cases (most common) – Your job is to ask the interviewer logical questions that will enable you to make a suitable recommendation. You are driving the discussion.
  2. Command and Control Cases – The interviewer guides the discussion and the case has a lot of quantitative work and brainstorming components.

Cases can cover any number of topics. It will be important for you to answer using a framework. Familiarize yourself with common frameworks; many samples can be found in books like “Case in Point” or “Crack the Case” as well as fee-based websites like AcetheCase.com. For case interviews, remember to ask questions and clarify any of your assumptions. It is extremely important to externalize your internal thought process as you lay out your strategy for answering the question at hand.

 


So, What’s a Detail?

March 4, 2019

Post written by Sandra Bonne-Année, former postdoc at NIAID and current detailee at OITE.

If definitions like ‘an individual fact or item, a minor decorative feature, or a meticulous cleaning of a motor vehicle’ come to mind when you hear the word “detail”, you are certainly not alone. As a postdoctoral fellow at NIH, I had a vague understanding of what a detail was and no real understanding of when or how to secure one. The “detail” is a chance to volunteer in another work-space to gain skills and exposure to careers.

Entering the final year of my fellowship, I had reached a point of utter frustration with my research projects, dismay with my job search and confusion about my career path. In commiserating with other fellows during informational interviews, I would be asked, “Why don’t you do a detail?” However, the particulars on where I would find such a position were always left out. I began researching detail opportunities and after several emails and a few interviews I found myself no closer to securing a position.

So, I decided to ask for help on the matter and in doing so I landed my detail in the Office of Intramural Training and Education (OITE). I know it sounds a bit serendipitous. It certainly felt that way, but what I found was a person who recognized that my interest in science education and outreach aligned with the work being done in her office. She could also see that I could benefit from the experience of working outside a laboratory setting. While my experience might not be the norm, many postdocs are able to secure detail opportunities simply by doing informational interviews with offices of interest. Don’t be afraid to ask what opportunities might be available within an office.

How do you go about finding a detail experience of your own? The first thing I’ll say is there is no one way to land a detail and no two experiences are the same. Keep in mind a detail experience can be created for you given of course that your interest and the circumstances align. Lastly, detail opportunities can also arise through job openings depending on the needs of the hiring office, your enthusiasm and qualifications. Details can be full or part time experiences, in which the later may encompass a hybrid of research and office time. When negotiating a detail opportunity, try to maintain an open line of communication between your detail supervisor and your PI, whenever possible. This is particularly important for a smooth transition or when crafting a schedule that includes both research and office time.

Explore the OITE Job Board or the Office of Human Resources for more information on detail opportunities at the NIH. The Office of Human Resources website includes opportunities for various levels so be sure to select opportunities that fit your experience level.

So, whether you’re interested in pursuing a different career path or feeling like it’s time to move away from the bench entirely, a detail may be the perfect experience for you to immerse yourself in a new environment and learn new skills. For me, once I was separated from the bench, I was able to spend more time working on myself by implementing more wellness and stress management techniques. By virtue of my detail office, it afforded me more time to devote to working with an OITE Career Counselor and enroll in a Job Search Group that allowed me to work on self-assessments, job search material and creating a realistic plan for my next job search. The experience also allowed me to take on new responsibilities, learning new skills and rediscovering things about myself that I had long forgotten. Ultimately, stepping away from the bench allowed me to rediscover my passion for research and what drives me as a scientist.


Core Competencies & Blog Resources

January 14, 2019

There are four groups of skills that all trainees need to have to help ensure success in their careers. These skills are not only beneficial for success if your current role, but are vital skills to continue to develop in order to excel in future career paths. Below are descriptions of these skills sets and a listing of blog posts on each topic. Check out the posts to delve a bit further into each subject area.

Core competencies include:

COMMUNICATION
We communicate with people everyday:  writing papers, sending emails, giving presentations, or discussing ideas in meetings.  In almost every job, the ability to share thoughts and ideas clearly with others is a necessary competency.

Blog Posts to Check Out:
Difficult Work Conversations
Negotiating Across Cultures
Interviewing with Confidence
Improving Your Writing Skills
Public Speaking for Introverts

CAREER READINESS & EXPLORATION
Starting your career search requires a strong set of skills:  From preparing for job interviews and writing cover letters, to networking and using social media for finding jobs or opportunities for collaborations.

Blog Posts to Check Out:
Best Practices for Resume Writing
Guide to Cover Letters
Five Most Common Networking Excuses
How I Overcame My Fear of Informational Interviewing
Career Options Series

LEADERSHIP & MANAGEMENT
Any position that requires managing people requires effective teamwork skills.  Are you the president of your student group, or supervising others in your lab?  Then you need leadership skills.  Not only do we need strong people management skills, but you also need project management skills, such as being able to set realistic milestones for your research or thesis, and then hitting those deadlines.

Blog Posts to Check Out:
Good Mentoring Guidelines
Identifying Mentors and Getting the Most Out of Your Mentoring Relationships
Manage Your Time with a Tomato
A Tool for Feedback: Situation, Behavior, Impact
There Aren’t Enough Hours in the Day – Time Management Tips

TEACHING & MENTORING
Teaching and mentoring skills help us share knowledge with others, and go beyond the classroom setting.  More experienced employees often share knowledge and information with newer ones, which helps the entire team or organization be more effective.

Blog Posts to Check Out:
Tomorrow’s Professors: Preparing for the Academic Job Market
Getting a Faculty Job, Revisited
Managing Mentoring Relationships – Tips of Mentors and Mentees
Writing the Teaching Statement
Basic Overview: The US Academic System


Waiting is Hard to Do

December 18, 2018

From the Archive: Blog written by Michael J. Sheridan, MSW, PhD, Special Advisor for Diversity and Wellness Programs, Michael.sheridan@nih.gov

It is December 2018, and while many are preparing for holidays, if you are trainee, you are probably asking yourself, “I haven’t heard back from a number of medical schools, is there something I can do to move them along? Should I assume I won’t get in?  Will I get an interview at the graduate programs that I applied to?  I am waiting to hear from academic positions …is there anything I can do?  The good news is that, if you haven’t heard anything yet, you are still being considered. With the holidays fast approaching, it is probable that most communication will resume in the new year.  The reality is that waiting for a response is hard thing to do.

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Dr. Michael Sheridan, Special Advisor for Diversity and Wellness Programs offers some strategies to help and writes that an area to be aware of while you wait is what is going on in your mind – specifically, the “inner chatter” that is present. It’s important to realize that you “talk” to yourself more than anyone else and thus, what you are saying makes a difference.  There are two particular qualities of this inner chatter to be mindful of – the “when” and the “what.”

The “when” of your inner dialogue refers to how much the mind is focused on either the past (“I wish I had remembered to put X in my application.” “I should have had so and so critique my letter before I sent it.”) or the future (“What will I do if I don’t get any interviews?” “If I don’t hear back from them by the end of this week, it means I didn’t get in”).  The reality of both past and future musings (or let’s face it, worrying) is that it is truly wasted effort as you can’t change something that’s already happened and you can’t predict what is going to happen in the future!  The only moment you have any control of is the current moment – and even then, I’m talking about control of your own thoughts and behaviors – not the actions of others or the eventual outcome.  Focusing on what you can do versus what you can’t lowers anxiety and builds confidence.

The “what” of your inner chatter has to do with the overall message or tone of what you are saying to yourself.  Are your thoughts harshly self-critical? (“I know I did a terrible job on that personal essay – I probably sounded really stupid”) Do they have a doomsday or “catastrophizing” flavor to them? (“I didn’t get this position, which means I won’t get any of the others I applied for either”)  Or are they balanced and positive? (“I know I won’t get accepted by everyone, but I probably won’t get rejected by everyone either” -“I’ve done the best I can and I can handle whatever the next step needs to be”).  A good thing to cultivate during the waiting is compassionate self-talk, or treating yourself with “the same kindness, care, and concern that you would treat a good friend” (Dr. Kristen Neff, www.self-compassion.com). So notice what you’re saying to yourself and if it is not supportive, ask yourself if you would say this to a good friend.  Chances are, you would offer something more encouraging, so try being your own good friend!

In addition to Dr. Sheridan’s suggestions above, we invite you to visit our blog, where we suggested some activities to engage in during the holidays that will help you prepare to continue pursuing your career goals.  Also, be sure to visit our OITE web page as well to attend workshops and schedule an appointment with a career counselor.  If you are one of our extended community readers, please check with your home institution and local resources for career services. We will see you in 2019!


International Careers

October 15, 2018

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Many people aspire to have an international career and this opportunity is no longer reserved only for career diplomats. Science, medicine, business, and education – to just name a few – are all fields that have more global career mobility than ever. Biomedical research has always had great reputation for being a very diverse and international field.

An international job search, though, can be more difficult and lengthier overall. It is challenging when you are thousands of miles away and most of your initial interviews are over Skype. Additionally, customs and etiquette around networking tend to vary widely by culture. For example, North Americans tend to feel more comfortable with the idea of networking; even more so than their western counterparts in Europe. However, many of the job search engines that you are used to, like Science, Nature, LinkedIn, and Indeed, have an international reach and can be an effective way to seek out positions abroad.

Like anything in life, there will be pros and cons to your decision to work abroad. It will likely have a large impact not only on your professional life but your personal life as well. If you are considering an international job offer, be sure to read this post “Before Accepting an International Job Offer”. A job in a new country can afford you the chance to improve your cross-cultural communication skills and competencies. Although, this learning might come because of “mistakes” you make at your new job. Rapidly replying to an email might be okay in your home country; whereas in you new country, it might be seen as rude and the proper etiquette would have been to reply in person. Other factors like how emotionally expressive and/or confrontational you are in communicating tends to vary widely by region and country. See our post on “Negotiating Across Cultures”. When accepting a job abroad, remember that there will be growing pains and moments when you don’t feel as competent as you did back at home. Having a job abroad also likely means that your job and visa (ability to live in that country) are linked. If for some reason you hate your new job and need to leave, you will have less job flexibility and it might mean heading back home.

The experience in the global market place, your increased professional network, and a chance to see life and work from another perspective is unmatched when you take a job abroad. The challenges can help build your resilience and experiencing a different way of doing reserach can open your mind up to a whole new range of possibilities — exponentially expanding your worldview.

If you are at the NIH, be sure to check out the International Opportunities Expo 2018 this week. You can find out more information about the event here, but this is an excellent chance to meet and network with science and technology representatives in order to explore research, funding, and career opportunities abroad. If this is of interest, you might also be interested in Science Voices From Home, which organizes brown bag series and different webinars on finding international opportunities. These are categorized by country and recent ones have included Brazil, Australia, India, Canada, and Sweden. If you would like to find out more about this series, you can contact OITE.