Emails are a huge part of everyday life. Look at your own inbox and I am sure you will agree. In today’s world of constant digital communication, strong writing and effective communication skills are more important than ever. Especially if you are job searching, remember that all of your correspondence throughout that process is being critiqued. You only have once chance to make a good virtual impression, so pay careful attention to detail!
Here are some of the most common email mistakes to avoid:
1. Misspelling the recipient’s name.
Many people have uniquely spelled names or a name that is difficult for you to type correctly. Autocorrect can be your worst nightmare in this regard. Compound this with the fact that people generally focus on their name within a document and can immediately spot an incorrect spelling. So, whatever you do, double check your typing and make sure you are spelling the person’s name correctly.
2. Using an incorrect title.
If you are not sure whether you should use Mr. Ms. or Dr. then do a bit more research. Look around online and within LinkedIn to find the most appropriate title. When in doubt, address someone more formally to avoid offending them.
3. Stop defaulting to Dear Sir/Madam.
The best email communication is personalized and this is a generic catch all that often goes awry. Too many female colleagues complain about the number of “Dear Sir” emails they receive daily.
4. Skipping the salutation and valediction.
General pleasantries might seem like unnecessary filler to you, but they can help warm up the tone of your email. They are especially important when you don’t know the person you are emailing very well. Simply starting with your text and no greeting and ending without some sort of closing can come across as curt. Take the time to properly address your recipient (“Dear Dr. Smith,” or Hello Ms. Jones,”) and to close your email effectively (Best regards, Your Name or Thank you, Your Name).
5. Using a vague subject line.
Give your reader a heads up before they even open your message. By using a descriptive subject line, you are helping to get to your point quickly. Your reader will probably thank you for cutting to the chase and saving a bit of their time.
6. Don’t resend an unanswered email!
Forwarding an unanswered note to the same recipient with no new message can be perceived as annoying at best and rude at worst. Try to include a note saying, “I know you are busy, but did you get a chance to look at the message I sent about X?”
7. Don’t spam an entire office/department with the same question.
The problem with sending the same email to multiple individuals is that you often forget to tailor for each individual. So Mr. Jones may get Ms. Smith’s message and quickly realize the spammed message upon receipt. Don’t assume that co-workers aren’t conferring and making notes.
8. Avoid textspeak.
Abbreviations, non-governmental acronyms and emoticons are way too casual to include within a professional email. Always err on the side of formality.
Following these tips will help you avoid some of the most common email faux pas. Effective emailing can help you network, job search, and perform well in your current job. For even more tips on writing effective emails, check out a past blog post here.
What mistakes have we missed? What are some of your email pet peeves? Let us know in the comments!